AxonWear

Shipping Policy

Shipping Policy
Last Updated: 7/14/2026

This Shipping Policy explains how we handle delivery, shipping times, and everything related to getting your order to you. By placing an order on our site, you're agreeing to the terms below.

1. Shipping Availability
We deliver to most locations across Bangladesh. If delivery to your area isn't possible, we'll reach out using the phone number or email you provided.

2. Shipping Fees
Shipping fees vary based on your location and will be shown clearly at checkout before you confirm your order.

3. Order Processing Time
Orders are typically processed within 3-5 days after payment (or payment method in case of COD) is confirmed.

Processing time does not include weekends or national holidays.
If there's any delay in processing, we'll do our best to notify you.
4. Delivery Time
Delivery time depends on the courier service and your location.

An estimated delivery timeframe will be shown at checkout.
Delivery times are estimates, not guarantees.
Delays may happen due to:

Weather conditions
Courier issues
Holidays
Remote area access
Unexpected operational delays
We do not take responsibility for delays caused by third-party courier services.

5. Order Tracking
You can track your order anytime from your Axonwear profile on the website. If the courier provides additional tracking details, we'll also share them through SMS, email, or both.

6. Failed Delivery Attempts
If the courier attempts delivery and you are unavailable:

They may attempt again
They may contact you for coordination
Additional fees or delays may apply depending on the courier
If an order is returned to us due to an incorrect address or repeated failed delivery attempts, additional shipping fees may apply for reshipment.

7. Incorrect or Incomplete Address
It is your responsibility to provide accurate delivery details.

Orders with incorrect or incomplete addresses may face delays or failed delivery.
Axonwear is not responsible for delays or losses caused by wrong address information.
8. Damaged Packages
If your package arrives visibly damaged:

Do not accept it from the courier
Report it immediately to the delivery agent
Contact Axonwear right away with photos
We will assist you based on our Returns & Refunds Policy.

9. Contact Us
You can contact Axonwear at:

Email: [email protected]

Phone: 01608492445

Address: Rajshahi, Bangladesh